We only accept returns when you inform us in 48 hours after you received the item if you are not happy with the quality of embroidery or any defects resulted from the production process or fabric defects and we are happy to replace them on our expense. We do not accept returns on fully customised items except the reasons above.  Please fill the contact form and add photos if possible. We do not accept returns on worn items. 

  Please check the size chart for each  embroidered item you buy from our collections before you buy and make sure it fits you. If by mistake you ordered without checking the size chart, we are happy to replace it for you and you have to pay for postage both ways.